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Create a high-end client relationship management workflow that turns every client into a brand ambassador!

Check out all the ways we can help to streamline your client management system.

Dubsado Done-for-you Setup

We are passionate about helping businesses grow by increasing operational efficiency. If you’re a sole practitioner or you run a design firm powered by a small team and you find yourself…

  Having no real structure with client follow-ups

  Spending hours per month creating proposals, updating contracts, forms, and questionnaires 

  Gathering information from different sources and staring at 7 different tabs to send an email

  Double booked or with scheduling conflicts

  Longing for a way to ditch the manual rigours of your process and be more efficient

…Then this service is perfect for you

 

You need a system that manages your scheduling, proposals, contracts, invoices and simplifies lead-to-client management. Dubsado is that system – an incredible client relationship management (CRM) tool that automates your client processes. We will tailor your Dubsado setup from the ground up considering every nuance of your business workflow to maximize efficiency.

We want to see your business flourish and we want to help you to step into a level of structure and ease that will leave you beaming about the way your business runs.

What you get…

  2-hour Strategy call 

  Full account setup and optimization

  Service offer and payment schedule optimization 

  Appointment scheduler templates & groups 

  Custom branded forms and proposals 

  Up to 25 canned emails 

  Customized client portal 

  Up to 4 workflows created, tested and optimized 

  60-minute walkthrough call 

  14 days of email and Slack/WhatsApp support after project completion

PRICE: starting at $1900

NOTE: We take on a limited number of Dubsado Done-for-you clients at any given time to ensure we’re delivering high-quality, individualized support.

Dubsado Done-for-you Setup

We are passionate about helping businesses grow by increasing operational efficiency. If you’re a sole practitioner or you run a design firm powered by a small team and you find yourself…

  Having no real structure with client follow-ups

  Spending hours per month creating proposals, updating contracts, forms, and questionnaires 

  Gathering information from different sources and staring at 7 different tabs to send an email

  Double booked or with scheduling conflicts

  Longing for a way to ditch the manual rigours of your process and be more efficient

…Then this service is perfect for you

 

You need a system that manages your scheduling, proposals, contracts, invoices and simplifies lead-to-client management. Dubsado is that system – an incredible client relationship management (CRM) tool that automates your client processes. We will tailor your Dubsado setup from the ground up considering every nuance of your business workflow to maximize efficiency.

We want to see your business flourish and we want to help you to step into a level of structure and ease that will leave you beaming about the way your business runs.

What you get…

  2-hour Strategy call 

  Full account setup and optimization

  Service offer and payment schedule optimization 

  Appointment scheduler templates & groups 

  Custom branded forms and proposals 

  Up to 25 canned emails 

  Customized client portal 

  Up to 4 workflows created, tested and optimized 

  60-minute walkthrough call 

  14 days of email and Slack/WhatsApp support after project completion

PRICE: starting at $1900

NOTE: We take on a limited number of Dubsado Done-for-you clients at any given time to ensure we’re delivering high-quality, individualized support.

How it works

Discovery Call & Quote

We’ll get on a 15-30 min call so that we can get an idea of where you are in your business, the offerings you provide to clients and the issues you’d like to see addressed.

A $250 investment will be required up front to book the process mapping session.

Process Mapping

We’ll have a 2hr deep dive to map out your business process from lead capture to offboarding. This time will be spent putting creating a digital roadmap of your ideal client process flow and at the end, you will be given a beautifully detailed process flow document.

After the mapping session has been completed, we’ll prepare a tailored proposal for you.

Onboarding Questionnaire

At this point, you have officially booked us for the project. We’ll be sharing a more extensive questionnaire which will gather the minute details needed to bring your ideal client experience to life.

Assembly

This is where I begin to put it all together. Here we work diligently to flesh out the “wheels” of our vehicle – forms, canned emails, payment schedules, schedulers, workflows etc. Everything begins to take shape and the vision is transformed into a time-saving masterpiece.

Testing & Implementation

At this point, everything that would’ve previously been built is placed under a stress test. The various entry and exit points are simulated and all the kinks are ironed out in preparation for Go-Live!

We’ll have a 120-minute Project Walkthrough call and training session where our Dubsado specialist shows you how to manage your system created based on your dream client experience!

Quality Control

Your setup will be finished by this point but we’ll be in the background providing email and chat support for an additional 3 weeks post Go Live to answer any questions that may arise.

How it works

Discovery Call & Quote

We’ll get on a 15-30 min call so that we can get an idea of where you are in your business, the offerings you provide to clients and the issues you’d like to see addressed.

A $250 investment will be required up front to book the process mapping session.

Process Mapping

We’ll have a 2hr deep dive to map out your business process from lead capture to offboarding. This time will be spent putting creating a digital roadmap of your ideal client process flow and at the end, you will be given a beautifully detailed process flow document.

After the mapping session has been completed, we’ll prepare a tailored proposal for you.

Onboarding Questionnaire

At this point, you have officially booked us for the project. We’ll be sharing a more extensive questionnaire which will gather the minute details needed to bring your ideal client experience to life.

Assembly

This is where I begin to put it all together. Here we work diligently to flesh out the “wheels” of our vehicle – forms, canned emails, payment schedules, schedulers, workflows etc. Everything begins to take shape and the vision is transformed into a time-saving masterpiece.

Testing & Implementation

At this point, everything that would’ve previously been built is placed under a stress test. The various entry and exit points are simulated and all the kinks are ironed out in preparation for Go-Live!

We’ll have a 120-minute Project Walkthrough call and training session where our Dubsado specialist shows you how to manage your system created based on your dream client experience!

Quality Control

Your setup will be finished by this point but we’ll be in the background providing email and chat support for an additional 3 weeks post Go Live to answer any questions that may arise.

I reached out to Monique to help me automate my business processes using Dubsado, as I found a huge amount of my time was spent with unnecessary admin! Monique and Kevin took a great amount of time and care, to really understand my business before any work started, and even helped me with some really valuable suggestions with how I was operating, which was a great bonus I wasn't expecting. By the end of our time together, every single step of my entire client journey was mapped out and implemented into Dubsado, with clear instructions for me to manage going forward which was really important for me having never used the platform before. Now I love having an organised system to not only improve my client experience, but to keep my projects on track with clear workflows and having daily menial tasks automatically done for me. It's definitely a must have for any small creative business! I would highly recommend implementing Dubsado for anyone that wants to help their business grow, and Monique and Kevin were a pleasure to work with - always patient and willing to delve into the details with me. Thank you so much for your help!!
Danielle Walker
Interior Designer & Owner of DW Designs

Process Mapping Session

Knowing your business process is key to being able to replicate success (create an environment that fosters consistency). If your process is in your head – that’s great it’s somewhere but in your absence or on one of those days when you’re not at your best (we all have those!), what will happen in your business? How will your business function?

 

Who this is for…

 

Our process mapping session is intended for the business owner who wants to provide a remarkable overall experience for their clients, and knows where they might be but doesn’t have a full picture of how each stage of their client journey is connected or how to create a more streamlined workflow. 

What you get…

 

We will map your processes from start to finish taking into consideration the various phases, deliverables, timeframes, meetings and expectations to deliver an unforgettable experience to your clients. When it comes to service delivery people like to know exactly what they’re getting into and how things stack up; let us help you create streamlined business processes you can brag about! 

 

Clearly defined processes that allow you to…

 

  Easily recognize gaps in your processes

  Identify opportunities to set clear expectations with your clients 

  Understand where automations can be incorporated to remove some of the error-prone manual work

  Ensure you never forget to send another document/attachment or fall behind with client communication again.

PRICE: starting at $200

Process Mapping Session

Knowing your business process is key to being able to replicate success (create an environment that fosters consistency). If your process is in your head – that’s great it’s somewhere but in your absence or on one of those days when you’re not at your best (we all have those!), what will happen in your business? How will your business function?

 

Who this is for…

 

Our process mapping session is intended for the business owner who wants to provide a remarkable overall experience for their clients, and knows where they might be but doesn’t have a full picture of how each stage of their client journey is connected or how to create a more streamlined workflow. 

What you get…

 

We will map your processes from start to finish taking into consideration the various phases, deliverables, timeframes, meetings and expectations to deliver an unforgettable experience to your clients. When it comes to service delivery people like to know exactly what they’re getting into and how things stack up; let us help you create streamlined business processes you can brag about! 

 

Clearly defined processes that allow you to…

 

  Easily recognize gaps in your processes

  Identify opportunities to set clear expectations with your clients 

  Understand where automations can be incorporated to remove some of the error-prone manual work

  Ensure you never forget to send another document/attachment or fall behind with client communication again.

PRICE: starting at $200

It was so informative - it really helped us dig into our process! It made us aware of gaps we had in our process, and made us think about how we would address certain scenarios.
Alison Giese
Designer and Creative Director of Alison Giese Interiors

Dubsado Post Setup Support

After your Dubsado system has been implemented, we can provide additional support. 

 

Business is competitive and to keep that competitive edge, new ideas and process improvements are necessary. We will provide customized support of up to 10 hours per month, allowing you to keep Dubsado aligned with your business goals.

PRICE: starting at $400

Dubsado Post Setup Support

After your Dubsado system has been implemented, we can provide additional support. 

 

Business is competitive and to keep that competitive edge, new ideas and process improvements are necessary. We will provide customized support for up to 10 hours per month, allowing you to keep Dubsado aligned with your business goals.

PRICE: starting at $400